PCC Integration
Step 1 — Submit Activation Request
In PCC Marketplace, submit an activation request for Circadia Health.
Step 2 — Assign Security Roles
Note: Security must be assigned before application activation can be completed.
Log in to PointClickCare.
For a single facility: go to Admin > Setup > Security Roles.
Assign the role: Authorized Vendor Application Purchaser.
For multi-facility organizations: ensure access to the Management Console.
Click Users, select applicable users, and click Save.
To immediately apply security updates to active users, scroll to the bottom of Security Roles and click “clicking here.”
Step 3 — Activate Application
Log in to PointClickCare.
For a single facility: go to Home > Marketplace > Manage Integrations.
For multi-facility: go to Management Console > Home > Manage Integrations.
Click Activation Request and complete the form:
Legal Organization Name
Application (select Circadia)
Facilities where the application will be installed
Title of the authorized requester
Notification Email (used for activation updates)
Requested By (first/last name of the authorized signer)
Health Care Provider Name
Review and accept Terms of Agreement
Once submitted, Circadia will approve the request and begin processing. If errors occur, Circadia will reach out to your facility or designated EHR contact.
PCC User Access
Facilities must grant read-only PCC user access to designated Circadia team members. This ensures proper data flow while maintaining compliance.
Step 1 — Designate an EHR Point of Contact
Assign a facility contact to coordinate PCC access for Circadia.
Notify your IT or Admin team of the access request.
Step 2 — Create Circadia User Access
Refer to your Welcome Email from Circadia for designated users.
Grant PCC user access with the following read-only permissions:
Clinical (Read-Only):
Full clinical record tabs
Face Sheets
Lab & Radiology Results
Document Manager / Misc
Hospital Tracking
Reports (Daily Census, Online Storage, 24-Hour Summary, Progress Notes, Alert Audit, Alert Listing)
Admin (Read-Only):
Profile & Census
A/R Insurance & Resident Identifiers
Document Manager
Step 3 — Ongoing Access Management
Circadia may request additional access based on monitoring needs.
Share any security or access requirements with Circadia’s team.
Circadia will reach out if updates are required.
💬 Need Help?
Our team is here to support you. Use the chat feature in CIP or email [email protected].
🔐 Resource
For SOC 2, HIPAA, security, privacy, and compliance information, please refer to the Circadia Trust Center: https://trust.circadia.health/