Step 1 — Open the Circadia Intelligence Platform
Go to https://cip.circadia.link/ in your browser, or open the Circadia CIP app on your phone, tablet, or desktop. Select Login.
Step 2 — Choose “Sign in with PointClickCare”
Select the Sign in with PointClickCare button.
Step 3 — Enter Your PCC Credentials
Log in with the same username and password you normally use for PCC.
Alternatively, Click Sign in with SSO and enter your organization name if your facility uses PCC SSO.
To access Circadia using Partner Login (via SSO):
Go to your organization’s PCC SSO login portal.
Enter your PCC Organization ID.
Complete any required authentication (e.g., MFA if enabled).
Once authenticated, you will be automatically redirected to Circadia Health.
Step 4 — First-Time User Setup
If this is your first time logging in with PCC, you’ll be prompted to enter your name, email, phone number, role/position, and facility name.
Once submitted, your facility access is automatically created.
Step 5 — Start Using CIP
After setup (for first-time users) or immediately (for returning users), you’ll be able to access your facility in the Circadia Intelligence Platform.
Password Resets and SSO Troubleshooting
For accounts using PCC SSO:
Where to Reset Passwords: Perform password resets or recoveries through the your facility's PCC administrator. Circadia Health does not handle these tasks for SSO users.
Avoid Circadia Password Resets: The Circadia Health password reset option is only applicable to accounts not using PCC SSO.
By consolidating services under PCC's SSO, users benefit from streamlined credentials management with increased security.
💬 Need Help?
Our team is here to support you. Use the chat feature in the CIP app, or email [email protected].