What Are SMS Flag Notifications?
SMS notifications notify you when Circadia generates a flag for a patient and/or shift summaries. These messages are sent to your mobile phone with a direct link to the flags/SBAR reports in CIP. You can choose how often you receive these messages, based on your workflow.
📹 Watch: How to Set Up SMS Notifications
Want a quick walkthrough? Watch this short video to see how to enable SMS notifications in CIP.
📲 How to Set Up SMS Notifications
Open the Circadia App
Log into CIP on your mobile device or desktop.
Go to Notification Preferences
Desktop: Navigate to Settings in the left side column.
Mobile: Tap your profile icon in the top left corner.
Navigate to Notification Preferences.
Toggle On SMS Notifications
Enable the SMS Notifications option.
Enter your phone number.
You’ll receive a one-time passcode (OTP) via text. Enter it to verify your number.
Choose When You’d Like to Receive Notifications
You can select one or more of the following:Morning Summary (7 AM)
Afternoon Summary (3 PM)
Evening Summary (11 PM)
Just-In-Time – receive a text every time a new flag is generated.
🔄 Update or Turn Off Notifications
You can return to Notification Preferences at any time to:
Change your phone number.
Update your summary timing.
Turn off SMS notifications altogether.
💡 Best Practice
We recommend most clinicians start with a daily summary aligned with their shift (e.g., 7 AM for the day shift). If you're part of the IDT or leadership team, you may prefer Just-In-Time to stay on top of new activity.
💬 Need Help?
Our team is here to support you. Use the chat feature in the CIP app, or email [email protected].