1. Network & Wi-Fi Requirements
Ensure a stable Wi-Fi connection with a minimum speed of 5 Mbps per device.
Confirm your network operates on the 2.4 GHz Wi-Fi band (Circadia does not support 5 GHz networks).
Provide a secure SSID and password for device connectivity.
Verify there are no firewall restrictions that may block Circadia device communication.
If Wi-Fi is not managed within the facility, please provide contact information for your external IT provider so we can coordinate directly as needed.
2. Power & Electrical Setup
Ensure a power outlet is available near the the patient's bedside.
Use medical-grade powerstrips or upgrade to quad receptacles when outlet space is limited.
3. Device Placement Guidelines
Circadia devices are typically mounted 54 inches from the floor, centered above the headboard of the patient’s bed to ensure accurate monitoring.
Devices must have a clear line of sight to the bed. Avoid placing them behind furniture, curtains, lifts, or medical equipment.
If the center wall is obstructed, the device will be mounted to the side of the bed instead.
For rooms housing behavioral or dementia patients, we recommend using a clear plastic cover (such as a thermostat cover) to protect the device without affecting performance.
As part of our standard installation protocol, we will install one device first and obtain administrator approval before continuing with the full installation.
4. Facility Pre-Assessment Form Requirement
Before installation, we need key facility details to ensure a smooth setup. The Facility Pre-Assessment Form helps our team plan ahead and avoid delays during installation.
What you’ll need to provide
✅ Facility Details – Name, contact information, and total bed count.
✅ Electrical Setup – Confirm available outlets near each bed. If outlets are limited, outline how this will be addressed (e.g., quad receptacles will be added, medical-grade power strips will be purchased).
✅ Wall Type – Describe the wall surface at the head of each bed (e.g., drywall, brick, concrete). This ensures we bring the right tools for proper mounting.
✅ Room Changes – Let us know if any rooms have been repurposed (e.g., turned into offices or storage) or had occupancy changes (e.g., private to semi-private).
✅ Wi-Fi Readiness – Identify any rooms or areas with known weak Wi-Fi so our team can coordinate with IT before installation.
✅ Room Layouts – Upload a floor plan and photos showing outlet placement near the bedside in a typical resident room.
✅ Site-Specific Considerations – Share any construction activity, access restrictions, or infection control policies that could impact install day.
How to Complete the Facility Pre-Assessment Form
Access the Form – Click the link to get started: Complete the Form
Fill out all required fields – Be as accurate as possible to help us prepare.
Submit on time – Ensure timely submission to keep installation on schedule.
Review and confirmation – A Circadia representative will review your form and contact you to verify the information provided.
Report any changes – Contact your us if anything changes after confirmation.
Preparing Your Facility for Installation
Before Circadia can be installed, your facility will need to meet a few technical and environmental requirements.
Network & Wi-Fi
Stable Wi-Fi connection with at least 5 Mbps per device.
Must operate on 2.4 GHz (not 5 GHz).
Confirm no firewall restrictions will block Circadia devices.
If an outside IT vendor manages your Wi-Fi, please provide their contact info so Circadia can coordinate.
Power & Electrical
Ensure a power outlet is near each patient’s bed.
Use medical-grade power strips or add quad outlets if space is limited.
Placement
Devices are mounted 54 inches from the floor, centered above the headboard.
Must have a clear line of sight to the bed.
Avoid obstructions like furniture, curtains, or lifts.
For behavioral units, use a clear protective cover to prevent tampering.
Facility Pre-Assessment Form
You’ll be asked to provide:
Facility contact info & bed count
Outlet availability and wall types
Wi-Fi readiness and weak spots
Floor plans with outlet placement
📌 Completing this form on time helps avoid installation delays.
Need Help?
If you have questions about the form or need help with specific facility details, our team is here to support you.
📩 Contact Circadia Support: [email protected]