This guide walks you through setting up a new Circadia device for a member, from creating their account to confirming the device is connected. The full process takes about 5 minutes.

Before you start, make sure you have:

If you haven't already, download the Circadia app on your phone.

Sign in with your provider account. From the home screen you can see recent setups, switch facilities, and tap Start new setup to begin onboarding a new member.

Enter the member's:

Then choose Email or Phone as their sign-in method, and enter the address or number they will use to access the Circadia app.

You'll see a confirmation that the member's app account is ready.

Tell the member: They can sign in with the email address you entered and the password you set. Ask them to change their password after their first sign-in.

Tap Continue to device setup.

Locate the code on the label on the back of the Circadia device. It looks like 3486-5d57-0624. You can either scan it with the camera or type it in manually.

Position the device label inside the camera frame. Once the QR code is recognized, the device ID will appear in green, confirming a match.

Review the device code that was captured.

Press and hold the button on the back of the device. The lights will slowly turn blue one by one until the whole circle is blue and you hear a chime.

Once the full circle is blue and the chime has played, tap Continue.

Open your phone's Settings app and tap Wi-Fi. Look for the network named Circadia_XXXX (the last four characters match the device ID).

Tap to join it, then return to the Circadia app and tap I've Connected.

In your phone's Wi-Fi settings, select the CIRCADIA_XXXX network. Once your phone shows it as connected, head back to the Circadia app to finish pairing.

Choose the Wi-Fi network the Circadia device should join long-term — typically the member's home network.

If the network isn't listed:

The app sends the Wi-Fi credentials to the device and restarts it. This may take up to 30 seconds — keep the app open while it finishes.

Check the lights on the device:

After submitting Wi-Fi details, the lights may briefly turn red as the device restarts, then turn green once connected.

Optionally, enter the device location (e.g., "Bedroom") in the Where is this device? field, then tap Finish Setup.

The member's device is now linked to their account and ready to hand off.

Final reminders for the member:

The light stayed red after Wi-Fi setup The device couldn't connect to the selected network. Tap Try Wi-Fi setup again and confirm the Wi-Fi password is correct, or have the member check their router.

The device code won't scan Make sure the label on the back of the device is well-lit and centered in the camera frame. If scanning still fails, tap Type it in and enter the code manually.

The Circadia_XXXX network doesn't appear in my phone's Wi-Fi list Make sure the device is in setup mode (full blue circle + chime). If not, press and hold the button on the back again until the chime plays.

The member didn't receive a sign-in invite Confirm the email address or phone number you entered is correct. You can resend the invite from the member's profile.